How To Fix CRM_ISX_BTX_PAYMENT112 - Alternative payer &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 112

• Message text: Alternative payer &1 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT112 - Alternative payer &1 does not exist ?

  The SAP error message CRM_ISX_BTX_PAYMENT112 with the description "Alternative payer &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an issue related to the payment processing, specifically when an alternative payer is referenced but does not exist in the system.
  Cause:
  
  Missing Alternative Payer: The alternative payer specified in the transaction does not exist in the system. This could be due to incorrect data entry or the payer not being created in the system.
  Data Inconsistency: There may be inconsistencies in the master data, such as the payer not being properly linked to the relevant customer or business partner.
  Configuration Issues: There might be configuration issues in the CRM system that prevent the recognition of the alternative payer.
  
  Solution:
  
  Verify Alternative Payer: Check the alternative payer ID referenced in the error message. Ensure that it exists in the system by navigating to the relevant master data transaction (e.g., Business Partner transaction).
  Create Alternative Payer: If the alternative payer does not exist, you may need to create it. This can typically be done through the Business Partner transaction (BP) in SAP.
  Check Master Data: Ensure that the master data for the customer and alternative payer is correctly maintained. This includes checking the relationships and roles assigned to the business partners.
  Review Configuration: If the issue persists, review the configuration settings related to payment processing and business partner roles in the CRM system. Ensure that the necessary settings are in place to recognize alternative payers.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  Related Information:
  
  Transaction Codes: Use transaction codes like BP (Business Partner) to manage and verify business partner data.
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.