How To Fix CRM_ISX_BTX_PAYMENT118 - Prepaid account &1 closed on &2; only payment-related data is changeable

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 118

• Message text: Prepaid account &1 closed on &2; only payment-related data is changeable

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT118 - Prepaid account &1 closed on &2; only payment-related data is changeable ?

  The SAP error message CRM_ISX_BTX_PAYMENT118 indicates that a prepaid account is closed, and as a result, only payment-related data can be modified. This error typically arises in the context of managing prepaid accounts in SAP Customer Relationship Management (CRM) or SAP Convergent Charging (SAP CC).
  
  Cause:
  
  Closed Prepaid Account: The primary cause of this error is that the prepaid account referenced in the message has been closed on the specified date. When an account is closed, it is no longer available for regular transactions, and only certain payment-related data can be modified.
  Transaction Restrictions: Once an account is closed, the system restricts changes to ensure data integrity and compliance with financial regulations.
  
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Account Status: Verify the status of the prepaid account. If it is indeed closed, you will need to determine if it should be reopened or if you need to create a new account for