How To Fix CRM_ISX_BTX_PAYMENT120 - Provisional Close Date must be in the future

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_PAYMENT - Payment settings related messages

• Message number: 120

• Message text: Provisional Close Date must be in the future

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_PAYMENT120 - Provisional Close Date must be in the future ?

  The SAP error message CRM_ISX_BTX_PAYMENT120 indicates that the provisional close date you are trying to set for a transaction is not valid because it is set to a date that is in the past or is not in the future. This error typically occurs in the context of payment processing or financial transactions within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Incorrect Date Entry: The provisional close date has been entered incorrectly, possibly due to a manual input error.
  System Date Settings: The system date may be set incorrectly, leading to confusion about what constitutes a "future" date.
  Business Logic: The business rules defined in the system may require that the provisional close date must always be a future date to ensure proper financial processing.
  
  Solution:
  
  Check the Date: Verify the provisional close date you are trying to enter. Ensure that it is indeed a future date.
  Adjust the Date: If the date is in the past, change it to a valid future date.
  System Date Verification: Check the system date on the server or client machine to ensure it is set correctly. If the system date is incorrect, it may need to be adjusted by your IT department.
  Review Business Rules: If you are unsure about the date requirements, consult your business process documentation or speak with your SAP administrator to understand the rules governing provisional close dates.
  Testing: After making the necessary adjustments, try to save or process the transaction again to see if the error persists.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate to the payment processing area more efficiently.
  User Permissions: Ensure that you have the necessary permissions to make changes to payment transactions, as restrictions may also lead to errors.
  Consult Documentation: Review the SAP Help Portal or your organization's internal documentation for guidelines on handling payment transactions and understanding date-related constraints.
  
  If the issue persists after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.