How To Fix CRM_ISX_BTX_DISCOUNT011 - Discount &1 is not assigned to product &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 011

• Message text: Discount &1 is not assigned to product &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT011 - Discount &1 is not assigned to product &2 ?

  The SAP error message CRM_ISX_BTX_DISCOUNT011 indicates that a specific discount (identified by &1) is not assigned to the product (identified by &2) in the SAP CRM system. This error typically arises during the processing of sales documents, such as quotations or orders, when the system attempts to apply a discount that is not valid for the specified product.
  Cause:
  
  Missing Assignment: The discount is not assigned to the product in the pricing procedure or discount configuration.
  Incorrect Configuration: The discount may not be configured correctly in the system, or the product may not be eligible for that discount.
  Master Data Issues: There may be issues with the master data of either the discount or the product, such as incorrect status or missing information.
  Condition Records: The condition records for the discount may not exist for the specific product or customer.
  
  Solution:
  
  
  Check Discount Assignment:
  
  Go to the discount configuration in the SAP system and verify if the discount is assigned to the product.
  Use transaction codes like VK11 or VK31 to check or create condition records for discounts.
  
  
  
  Review Pricing Procedure:
  
  Ensure that the pricing procedure being used for the sales document includes the discount condition type.
  Check the configuration of the pricing procedure in transaction V/08.
  
  
  
  Update Master Data:
  
  Ensure that the product master data is correctly maintained and that it includes all necessary information for discounts.
  Check the status of the discount and product to ensure they are active and valid.
  
  
  
  Create or Modify Condition Records:
  
  If the discount is not assigned, create the necessary condition records for the discount and the product combination.
  Ensure that the validity dates for the discount are correct and that they cover the date of the transaction.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for specific details on configuring discounts and pricing in your version of SAP.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  VK11 / VK12: Create/Change Condition Records
  V/08: Maintain Pricing Procedures
  CRMD_ORDER: Access CRM Order Management
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error.
  User Roles: Ensure that the user has the necessary authorizations to view and modify pricing and discount configurations.
  
  By following these steps, you should be able to resolve the error and ensure that the discount is correctly applied to the product in question.