How To Fix CRM_ISX_BTX_DISCOUNT013 - Discount &1 is not valid from date &2 to date &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 013

• Message text: Discount &1 is not valid from date &2 to date &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT013 - Discount &1 is not valid from date &2 to date &3 ?

  The SAP error message CRM_ISX_BTX_DISCOUNT013 indicates that there is an issue with a discount that is being applied in the system. Specifically, the message states that the discount identified by &1 is not valid for the specified date range from &2 to &3. This typically occurs in the context of pricing and discount management within SAP CRM (Customer Relationship Management).
  Cause:
  
  Invalid Date Range: The discount may not be valid for the dates specified. This could be due to the discount being set up with a specific validity period that does not include the dates in question.
  Discount Configuration: The discount might not be properly configured in the system, or it may have been deactivated or deleted.
  Master Data Issues: There could be issues with the master data related to the customer, product, or pricing conditions that affect the validity of the discount.
  Transaction Context: The discount may be applicable only under certain conditions or for specific transactions, and the current transaction does not meet those criteria.
  
  Solution:
  
  Check Discount Validity: Review the discount configuration in the system to ensure that it is valid for the specified date range. You can do this by navigating to the discount or pricing condition records in the SAP system.
  Adjust Dates: If the discount is valid but the transaction date falls outside the valid range, consider adjusting the transaction date to fall within the valid period.
  Review Master Data: Ensure that the relevant master data (customer, product, etc.) is correctly set up and that there are no discrepancies that could affect the discount's applicability.
  Consult Documentation: Refer to the SAP documentation or help resources for specific details on how discounts are managed in your version of SAP CRM.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to investigate further.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage pricing conditions and discounts.
  Pricing Procedure: Understand the pricing procedure that is being used in your sales document, as it may dictate how discounts are applied.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling discounts in your specific SAP environment.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.