How To Fix CRM_ISX_BTX_DISCOUNT015 - Discount &1: Duration &2 is not allowed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 015

• Message text: Discount &1: Duration &2 is not allowed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT015 - Discount &1: Duration &2 is not allowed ?

  The SAP error message CRM_ISX_BTX_DISCOUNT015 typically indicates that there is an issue with the discount duration specified in a transaction or pricing condition. This error occurs when the duration for a discount is not valid according to the configuration or rules set in the SAP system.
  Cause:
  
  
  Invalid Duration: The duration specified for the discount may not be allowed. This could be due to:
  
  The duration being outside of the allowed range.
  The discount being configured to only apply for specific periods, and the specified duration does not meet those criteria.
  
  
  
  Configuration Issues: The discount configuration in the pricing procedure may not be set up correctly, leading to restrictions on the duration.
  
  
  Master Data Issues: The master data related to the product or customer may not be aligned with the discount rules, causing the system to reject the duration.
  
  
  Solution:
  
  
  Check Discount Configuration:
  
  Review the configuration of the discount in the pricing procedure. Ensure that the duration settings are correct and that they align with the intended use of the discount.
  
  
  
  Validate Duration:
  
  Ensure that the duration specified for the discount is within the allowed limits. Check if there are any specific rules or conditions that need to be met for the discount to be valid.
  
  
  
  Review Master Data:
  
  Check the master data for the customer and product involved in the transaction. Ensure that there are no discrepancies that could lead to the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the discount configuration and any limitations that may apply.
  
  
  
  Testing:
  
  If changes are made to the configuration or master data, perform testing to ensure that the error no longer occurs and that the discount applies as expected.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO to access the configuration settings for pricing and discounts.
  Pricing Procedure: Understanding the pricing procedure and how discounts are applied can help in troubleshooting this error.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates related to discount handling in your version of SAP.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.