How To Fix CRM_ISX_BTX_DISCOUNT016 - Discount &1 deleted; discount condition is no longer fulfilled

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 016

• Message text: Discount &1 deleted; discount condition is no longer fulfilled

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT016 - Discount &1 deleted; discount condition is no longer fulfilled ?

  The SAP error message CRM_ISX_BTX_DISCOUNT016 indicates that a discount condition has been deleted because it is no longer fulfilled. This typically occurs in the context of pricing and discount management within the SAP CRM system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Condition Records: The discount condition might have been deleted or modified in the condition records, leading to the discount no longer being applicable.
  Pricing Procedure: Changes in the pricing procedure or the sequence of conditions can affect the applicability of discounts.
  Sales Order Changes: If there are changes in the sales order (e.g., changes in quantity, product, or customer), it may lead to the discount condition being invalidated.
  Validity Period: The discount may have a validity period that has expired.
  Master Data Issues: Issues with customer master data or material master data can also lead to discounts not being applicable.
  
  Solution:
  
  
  Check Condition Records: Verify the condition records for the discount in the pricing procedure. Ensure that the discount condition is still valid and has not been deleted.
  
  Use transaction code VK11 to check or create condition records.
  
  
  
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the sales document is correct and that the discount condition is included in the procedure.
  
  Use transaction code V/08 to review and adjust pricing procedures.
  
  
  
  Validate Sales Order: Check the sales order for any changes that might have affected the discount. Ensure that the items and quantities are correct and that the discount conditions are still applicable.
  
  Use transaction code VA03 to display the sales order.
  
  
  
  Check Validity Dates: Ensure that the discount condition has not expired. If it has, you may need to create a new condition record with the appropriate validity dates.
  
  
  Review Master Data: Check the customer and material master data to ensure that they are correctly set up and that there are no issues that would prevent the discount from being applied.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VK11: Create Condition Record
  VK12: Change Condition Record
  VK13: Display Condition Record
  V/08: Maintain Pricing Procedures
  VA03: Display Sales Order
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to discount conditions.
  
  
  Training and Documentation: Consider reviewing SAP training materials or documentation related to pricing and discount management in SAP CRM for a deeper understanding of how discounts are processed.
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.