How To Fix CRM_ISX_BTX_DISCOUNT012 - Discount &1 is not valid on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 012

• Message text: Discount &1 is not valid on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT012 - Discount &1 is not valid on &2 ?

  The SAP error message CRM_ISX_BTX_DISCOUNT012 indicates that a discount (identified by &1) is not valid for a specific condition or context (identified by &2). This error typically arises in the context of pricing and discount determination in SAP CRM (Customer Relationship Management) or SAP SD (Sales and Distribution).
  Cause:
  
  
  Invalid Discount Condition: The discount being applied may not be valid for the specific transaction or document type. This could be due to:
  
  The discount not being active or valid for the specific customer or material.
  The discount being restricted to certain conditions (e.g., specific sales areas, customer groups, or product categories).
  
  
  
  Configuration Issues: There may be issues in the configuration of pricing procedures or discount conditions in the system. This could include:
  
  Missing or incorrect condition records for the discount.
  Incorrectly set up pricing procedures that do not allow the discount to be applied.
  
  
  
  Date Validity: The discount may have a validity period that does not include the date of the transaction.
  
  
  Document Type Restrictions: The discount may not be applicable to the specific document type being processed (e.g., sales order, quotation).
  
  
  Solution:
  
  
  Check Condition Records: Verify that the condition records for the discount are correctly maintained in the system. You can do this by:
  
  Navigating to the condition maintenance transaction (e.g., VK11 for creating or VK12 for changing condition records).
  Ensuring that the discount is valid for the customer, material, and other relevant criteria.
  
  
  
  Review Pricing Procedure: Check the pricing procedure assigned to the transaction to ensure that it includes the discount condition. You can do this by:
  
  Going to the configuration settings for pricing procedures in SPRO.
  Ensuring that the discount condition type is included in the pricing procedure.
  
  
  
  Validate Dates: Ensure that the discount is valid for the date of the transaction. Check the start and end dates of the discount condition.
  
  
  Check Document Type: Confirm that the discount is applicable to the document type being used. If necessary, adjust the configuration to allow the discount for the relevant document types.
  
  
  Consult Documentation: If the issue persists, consult SAP documentation or reach out to your SAP support team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (for condition records), and SPRO (for configuration).
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  User Exits and BAdIs: If custom logic is involved in discount determination, review any user exits or BAdIs that may affect how discounts are applied.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.