How To Fix CRM_ISX_BTX_DISCOUNT010 - Discount &1 is used more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 010

• Message text: Discount &1 is used more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT010 - Discount &1 is used more than once ?

  The SAP error message CRM_ISX_BTX_DISCOUNT010 indicates that a discount condition (identified by &1) is being applied multiple times in a transaction or document, which is not allowed. This typically occurs in the context of pricing procedures in SAP CRM (Customer Relationship Management) or SAP SD (Sales and Distribution).
  Cause:
  
  Duplicate Discount Conditions: The same discount condition is being applied more than once in the pricing procedure for a single transaction.
  Configuration Issues: The pricing procedure may not be configured correctly, leading to the same discount being applied multiple times.
  Manual Entry Errors: Users may have manually entered the same discount condition multiple times in the transaction.
  
  Solution:
  
  Review Pricing Procedure: Check the pricing procedure assigned to the transaction. Ensure that the discount condition is not defined to be applied multiple times.
  Check Condition Records: Review the condition records for the discount in question. Ensure that there are no overlapping conditions that could lead to the same discount being applied multiple times.
  Adjust Manual Entries: If the discount was manually entered, verify the entries and remove any duplicates.
  Consult Configuration: If you have access to the configuration settings, check the settings for the pricing procedure and the discount condition to ensure they are set up correctly.
  Debugging: If the issue persists, consider debugging the pricing logic to identify where the duplicate application is occurring.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition), VK12 (Change Condition), or VK13 (Display Condition) to manage condition records.
  Pricing Procedure Configuration: The pricing procedure can be configured in the SPRO transaction under Sales and Distribution > Basic Functions > Pricing > Pricing Control.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on pricing issues.
  Documentation: Refer to SAP documentation for detailed information on pricing procedures and condition types.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in pricing and discounts in SAP.