How To Fix CRM_ISX_BTX_DISCOUNT009 - Discount &1 deleted because it is not valid on &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 009

• Message text: Discount &1 deleted because it is not valid on &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT009 - Discount &1 deleted because it is not valid on &2 ?

  The SAP error message CRM_ISX_BTX_DISCOUNT009 indicates that a discount (identified by &1) has been deleted because it is not valid on the specified date (&2). This typically occurs in the context of pricing and discount management within the SAP CRM system.
  Cause:
  
  Invalid Discount Period: The discount may have a validity period that does not include the date specified. For example, if the discount is only valid from January 1 to January 31, and the date in question is February 1, the system will consider the discount invalid.
  Configuration Issues: There may be configuration settings in the pricing procedure that do not allow the discount to be applied under certain conditions.
  Master Data Issues: The discount may not be properly linked to the relevant customer, product, or sales area, leading to its invalidation.
  Changes in Discount Conditions: If there have been recent changes to discount conditions or pricing procedures, it may affect the validity of existing discounts.
  
  Solution:
  
  Check Validity Dates: Review the validity dates of the discount in question. Ensure that the date you are trying to apply the discount falls within the valid range.
  Review Discount Configuration: Check the configuration of the discount in the pricing procedure. Ensure that it is set up correctly and that there are no conflicting conditions that would invalidate it.
  Update Master Data: Ensure that the discount is correctly assigned to the relevant customer or product. If necessary, update the master data to reflect the correct associations.
  Consult Pricing Procedure: Review the pricing procedure to ensure that the discount is included and that there are no conditions that would prevent its application.
  Test in a Development Environment: If changes are made, test the discount application in a development or quality assurance environment before applying it in production.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage discounts.
  Pricing Procedure: Familiarize yourself with the pricing procedure configuration in SAP, which can be accessed via transaction SPRO.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on this error message.
  Documentation: Review SAP documentation related to pricing and discounts in CRM for best practices and troubleshooting steps.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM pricing and discounts.