How To Fix CRM_ISX_BTX_DISCOUNT008 - Discount &1 has multiple assignments from &2 to &3

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISX_BTX_DISCOUNT - Discounts

• Message number: 008

• Message text: Discount &1 has multiple assignments from &2 to &3

What causes this issue?

You assigned a single discount key multiple times to the product with
overlapping validity. At least one of these assignments is unconditional
and contracts may only have one discount of a single key at a time.

System Response

The product cannot be saved.

How to fix this error?

Adjust the validity of the discount assignments or add conditions to the
unconditional assignments.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISX_BTX_DISCOUNT008 - Discount &1 has multiple assignments from &2 to &3 ?

  The SAP error message CRM_ISX_BTX_DISCOUNT008 indicates that there is a conflict with discount assignments in the system. Specifically, it means that a discount (identified by &1) has multiple assignments or conditions that overlap in the specified date range (from &2 to &3). This can occur in scenarios where discounts are defined with overlapping validity periods, leading to ambiguity in which discount should be applied.
  Cause:
  
  Overlapping Validity Periods: The discount in question has been assigned multiple times with overlapping start and end dates.
  Configuration Issues: There may be issues in the configuration of discount conditions in the pricing procedure.
  Data Entry Errors: Incorrect or duplicate entries in the discount master data can lead to this error.
  
  Solution:
  
  
  Review Discount Assignments:
  
  Check the discount condition records in the system for the specific discount code. Look for overlapping validity periods.
  Ensure that each discount has a unique validity period without overlaps.
  
  
  
  Adjust Validity Periods:
  
  Modify the validity periods of the discounts to ensure that they do not overlap. This may involve changing the start or end dates of one or more discounts.
  
  
  
  Delete or Archive Redundant Discounts:
  
  If there are duplicate discounts that are no longer needed, consider deleting or archiving them to prevent confusion.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help resources related to discount management and pricing procedures for best practices.
  
  
  
  Testing:
  
  After making changes, test the discount application in a controlled environment to ensure that the error is resolved and that the correct discount is applied.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to manage discount conditions.
  Pricing Procedure: Understanding the pricing procedure configuration in your SAP system can help in managing discounts effectively.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on handling this error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and pricing.