How To Fix CRM_ISU_UOCM194 - Orphan message

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 194

• Message text: Orphan message

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM194 - Orphan message ?

  The SAP error message CRM_ISU_UOCM194, often referred to as the "Orphan message" error, typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that there is a problem with the message processing in the system, often related to inconsistencies in the data or issues with the message handling.
  Cause:
  
  Data Inconsistency: The error may arise due to inconsistencies in the data related to the business objects being processed. This can happen if there are missing or incorrect entries in the database.
  Message Handling Issues: The error can also occur if there are issues with the way messages are being processed or if the system is unable to find the corresponding business object for a message.
  System Configuration: Incorrect configuration settings in the CRM or ISU modules can lead to this error.
  Integration Issues: If there are problems with the integration between different SAP modules or external systems, it can result in orphan messages.
  
  Solution:
  
  Check Data Consistency: Review the data related to the business objects involved in the transaction. Ensure that all necessary entries are present and correct.
  Message Processing Logs: Analyze the message processing logs to identify any specific issues or patterns that may indicate the root cause of the orphan message.
  Reprocess Messages: If possible, try to reprocess the messages that are causing the error. This can sometimes resolve temporary issues.
  Configuration Review: Check the configuration settings in the CRM and ISU modules to ensure they are set up correctly. This may involve reviewing settings related to message handling and processing.
  SAP Notes: Search for relevant SAP Notes that may address this specific error. SAP frequently releases updates and patches that can resolve known issues.
  Consult Documentation: Review the official SAP documentation for CRM and ISU for any additional troubleshooting steps or best practices related to message handling.
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help in monitoring and managing messages, such as SLG1 (Application Log) and SM21 (System Log).
  Message Types: Understand the different message types and their processing logic within the CRM and ISU environments.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or Business Add-Ins (BAdIs) that may affect message processing.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ISU_UOCM194 orphan message error effectively.