How To Fix CRM_ISU_UOCM192 - Orphan issue

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 192

• Message text: Orphan issue

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM192 - Orphan issue ?

  The SAP error message CRM_ISU_UOCM192, which refers to an "Orphan issue," typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that there is a problem with the relationship between certain objects in the system, often due to missing or inconsistent data.
  Cause:
  
  Data Inconsistency: The error may arise when there are inconsistencies in the data related to business partners, contracts, or service orders. For example, if a service order references a business partner that no longer exists or has been deleted, it can lead to orphaned records.
  Missing Relationships: If the relationships between objects (like contracts, service orders, or billing documents) are not properly maintained, it can result in orphan issues.
  System Migration or Upgrades: If the system has undergone a migration or upgrade, some data relationships may not have been correctly established, leading to orphan records.
  
  Solution:
  
  Data Validation: Check the integrity of the data involved. Ensure that all referenced objects (like business partners, contracts, etc.) exist and are correctly linked.
  Re-establish Relationships: If you identify any missing relationships, you may need to manually re-establish them or use a batch job to correct the inconsistencies.
  Use Transaction Codes: Utilize relevant transaction codes (like BP for Business Partner, CRMD_ORDER for service orders) to check and correct the data.
  Run Consistency Checks: Use SAP tools to run consistency checks on your CRM and ISU data. This can help identify and rectify orphaned records.
  Consult SAP Notes: Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  Engage SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. They can provide guidance based on the specific details of your system and configuration.
  
  Related Information:
  
  Documentation: Review the official SAP documentation for CRM and ISU to understand the data model and relationships better.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed. Other users may have encountered the same error and can share their solutions.
  Training: Consider training sessions or workshops on SAP CRM and ISU to better understand data management and troubleshooting techniques.
  
  By following these steps, you should be able to identify the cause of the CRM_ISU_UOCM192 error and implement a solution to resolve the orphan issue.