How To Fix CRM_ISU_UOCM191 - Orphan check run has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 191

• Message text: Orphan check run has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM191 - Orphan check run has been deleted ?

  The SAP error message CRM_ISU_UOCM191 indicates that an orphan check run has been deleted. This typically occurs in the context of the SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) modules, where orphan check runs are related to the processing of customer accounts, billing, or other transactional data.
  Cause:
  The error can be caused by several factors, including:
  
  Data Integrity Issues: The orphan check run may have been deleted due to inconsistencies or integrity issues in the database.
  Manual Deletion: A user or process may have manually deleted the orphan check run, leading to this error when the system attempts to access it.
  System Errors: There may be underlying system errors or bugs that led to the deletion of the check run.
  Configuration Issues: Incorrect configuration settings in the CRM or ISU modules may lead to orphan check runs being improperly handled.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check for Orphan Check Runs: Use transaction codes like CRMD_ORDER or ISU_CHECK to identify any orphan check runs that may still exist in the system.
  Recreate the Check Run: If possible, recreate the orphan check run that was deleted. This may involve reprocessing the relevant transactions or data.
  Review Logs: Check system logs (transaction SLG1) for any related error messages or warnings that could provide more context on why the orphan check run was deleted.
  Data Consistency Check: Run data consistency checks to ensure that there are no other integrity issues in the system. This can be done using transaction SARA or other relevant tools.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific recommendations or patches that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including any logs or steps that led to the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, ISU_CHECK, and SLG1 for troubleshooting.
  SAP Notes: Search the SAP Support Portal for notes related to CRM_ISU_UOCM191 for any known issues or fixes.
  System Configuration: Review the configuration settings in the CRM and ISU modules to ensure they are set up correctly and are not contributing to the issue.
  
  By following these steps, you should be able to diagnose and resolve the error related to the orphan check run in your SAP system.