How To Fix CRM_ISU_UOCM177 - Check run is not archivable; a background job is released

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 177

• Message text: Check run is not archivable; a background job is released

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM177 - Check run is not archivable; a background job is released ?

  The SAP error message CRM_ISU_UOCM177 indicates that a check run is not archivable because a background job has been released. This typically occurs in the context of the SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) modules, particularly when dealing with archiving processes.
  Cause:
  The error arises when:
  
  A check run has been initiated, but it is still in progress or has not been completed.
  There is a background job associated with the check run that is currently active or has not yet finished processing.
  The system is attempting to archive data related to the check run while it is still being processed, which is not allowed.
  
  Solution:
  To resolve this issue, you can follow these steps:
  
  
  Check Background Jobs:
  
  Go to transaction code SM37 to monitor background jobs.
  Look for any jobs related to the check run that may still be running or in a waiting state.
  If you find any jobs that are still active, wait for them to complete.
  
  
  
  Wait for Completion:
  
  If the background job is taking longer than expected, you may need to investigate why it is delayed. Check for any locks or issues that might be causing the job to hang.
  
  
  
  Re-run the Archiving Process:
  
  Once the background job has completed successfully, you can attempt to re-run the archiving process that was previously interrupted.
  
  
  
  Check for Errors:
  
  If the background job fails, check the job log for any errors that may provide insight into what went wrong. You can access the job log from the same SM37 transaction.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to archiving processes in CRM and ISU for any specific guidelines or prerequisites that need to be met.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Archiving in SAP: Archiving is a process used to remove data from the database to improve performance and manage data growth. It is essential to ensure that all related processes are completed before attempting to archive.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SARA (for archiving) and SM37 (for monitoring background jobs).
  System Performance: Regularly monitor system performance and job processing times to prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the CRM_ISU_UOCM177 error and successfully complete the archiving process.