How To Fix CRM_ISU_UOCM195 - Orphan message has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 195

• Message text: Orphan message has been deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM195 - Orphan message has been deleted ?

  The SAP error message CRM_ISU_UOCM195 with the description "Orphan message has been deleted" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error is related to the handling of messages in the system, particularly when there are orphaned messages that are no longer linked to any valid object or transaction.
  Cause:
  
  
  Orphan Messages: The error indicates that there are messages in the system that do not have a valid reference to an object. This can happen due to various reasons, such as:
  
  Deletion of the object to which the message was originally linked.
  Incomplete processing of transactions that were supposed to generate or link messages.
  Data inconsistencies or corruption in the message handling tables.
  
  
  
  System Cleanup: The system may have a cleanup process that automatically deletes orphan messages to maintain data integrity, which can trigger this error if you attempt to access or process these messages.
  
  
  Solution:
  
  
  Check Message Status: Review the message status in the relevant transaction or application area to ensure that you are not trying to access a message that has already been deleted.
  
  
  Data Consistency Check: Perform a consistency check on the relevant tables to identify any orphaned records or inconsistencies. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the relevant tables.
  
  
  Recreate Missing Objects: If the orphan messages are linked to objects that have been deleted, consider recreating those objects if they are still needed.
  
  
  System Logs: Check the system logs (transaction SLG1) for any additional information or related error messages that could provide more context on why the orphan messages were deleted.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates that resolve underlying issues related to message handling.
  
  
  Consult SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRM Order Management: For managing orders and related messages.
  ISU Specific Transactions: For utilities-related transactions.
  
  
  
  Message Handling in CRM/ISU: Understanding how messages are generated, processed, and linked to objects in CRM and ISU can help in troubleshooting similar issues in the future.
  
  
  Documentation: Review SAP documentation related to message handling in CRM and ISU for best practices and guidelines.
  
  
  By following these steps, you should be able to diagnose and address the issue related to the CRM_ISU_UOCM195 error message effectively.