How To Fix CRM_ISU_UOCM196 - Incorrect flag IN_PROCESS_JOB (run &1, run no. &2, class &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 196

• Message text: Incorrect flag IN_PROCESS_JOB (run &1, run no. &2, class &3)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM196 - Incorrect flag IN_PROCESS_JOB (run &1, run no. &2, class &3) ?

  The SAP error message CRM_ISU_UOCM196 indicates that there is an issue with the processing of a job in the SAP system, specifically related to the flag IN_PROCESS_JOB. This error typically arises in the context of the SAP IS-U (Utilities) module, particularly when dealing with job processing in the Customer Relationship Management (CRM) system.
  Cause:
  The error message suggests that there is an inconsistency or an unexpected state regarding the job processing. Possible causes include:
  
  Job Status Issues: The job might be in an unexpected state, such as being marked as "in process" when it should not be.
  Concurrency Issues: Multiple processes might be trying to access or modify the same job simultaneously, leading to conflicts.
  Data Integrity Issues: There may be inconsistencies in the database or job management tables that prevent the job from being processed correctly.
  Configuration Issues: Incorrect configuration settings related to job processing in the IS-U module.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check Job Status: Use transaction codes like SM37 to check the status of the job in question. Look for any jobs that are currently running or have failed.
  Review Job Logs: Analyze the job logs for any additional error messages or warnings that could provide more context about the issue.
  Restart the Job: If the job is stuck, you may need to cancel it and restart it. Ensure that no other processes are trying to access the same job.
  Database Consistency Check: Run consistency checks on the relevant database tables to ensure there are no integrity issues.
  Configuration Review: Review the configuration settings related to job processing in the IS-U module to ensure they are set up correctly.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with the error message details, job run number, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SM37 (Job Monitoring), SM21 (System Log), and SLG1 (Application Log) for troubleshooting.
  SAP Documentation: Review the official SAP documentation for the IS-U module and job processing for more detailed information on job management.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_ISU_UOCM196 error message.