How To Fix CRM_ISU_UOCM003 - Order &1: Header contains no errors but status 'Contains Errors' set

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_UOCM - Messages related to the utilities order consitency framework

• Message number: 003

• Message text: Order &1: Header contains no errors but status 'Contains Errors' set

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_UOCM003 - Order &1: Header contains no errors but status 'Contains Errors' set ?

  The SAP error message CRM_ISU_UOCM003 indicates that an order (in this case, identified by the order number &1) has a header that does not contain any errors, yet the status is set to "Contains Errors." This can be confusing, as it suggests that there is an issue with the order despite the header being error-free.
  Causes:
  
  Inconsistent Data: There may be inconsistencies or missing data in the order items or related components that are not reflected in the header.
  Validation Rules: Certain validation rules or checks may be triggered that do not directly relate to the header but affect the overall order status.
  Custom Logic: Custom enhancements or user exits might be causing the order to be flagged incorrectly.
  Status Management: The status management configuration might be incorrectly set up, leading to a situation where the order is marked as having errors despite the header being fine.
  Incomplete Processing: The order may not have been fully processed or saved, leading to a temporary state where it appears to have errors.
  
  Solutions:
  
  Check Order Items: Review the order items and related components for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Validation Rules: Check if there are any specific validation rules that might be causing the order to be flagged. This can often be found in the configuration settings.
  Debug Custom Logic: If there are custom enhancements or user exits, review the code to ensure that it is functioning as intended and not incorrectly flagging the order.
  Reprocess the Order: Sometimes, simply reprocessing or saving the order again can resolve temporary issues.
  Check Status Configuration: Review the status management configuration in the system to ensure that it is set up correctly and that there are no conflicting settings.
  Consult Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that might provide more context on the issue.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like CRM_ORDER to view and manage orders, or SLG1 to check application logs for more details.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
  Documentation: Review the SAP documentation related to order management and error handling for additional insights.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.