How To Fix CRM_ISU_PROFILE_DATA113 - To-date and to-time do not occur after from-date and from-time

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 113

• Message text: To-date and to-time do not occur after from-date and from-time

What causes this issue?

The date and time of the from-time (<ZK>valid from</>) for a profile
value must be earlier than the date and time of the to-date (<ZK>valid
to</>).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing is terminated.

How to fix this error?

Correct the data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA113 - To-date and to-time do not occur after from-date and from-time ?

  The SAP error message CRM_ISU_PROFILE_DATA113 indicates that there is a problem with the date and time values entered in a transaction or data entry screen. Specifically, the error states that the "To-date and to-time do not occur after from-date and from-time." This means that the end date and time you have specified are not later than the start date and time, which is a requirement for the system to process the data correctly.
  Cause:
  
  Incorrect Date/Time Entry: The most common cause is that the user has mistakenly entered the "To" date/time as being earlier than or the same as the "From" date/time.
  Data Migration Issues: If data is being imported or migrated from another system, there may be inconsistencies in the date/time formats or values.
  User Input Error: Users may not be aware of the correct sequence of dates and times, leading to incorrect entries.
  
  Solution:
  
  Check Date/Time Values: Review the values entered for both the "From" and "To" date/time fields. Ensure that the "To" date/time is indeed later than the "From" date/time.
  Correct the Entry: If you find that the "To" date/time is incorrect, update it to a valid value that is after the "From" date/time.
  Validation: Implement validation checks in the user interface to prevent users from entering invalid date/time combinations in the future.
  User Training: Provide training or documentation to users to help them understand how to correctly enter date and time values.
  
  Related Information:
  
  Date/Time Format: Ensure that the date and time formats are consistent with the system settings. Different locales may have different formats (e.g., MM/DD/YYYY vs. DD/MM/YYYY).
  SAP Notes: Check for any relevant SAP Notes or documentation that may provide additional context or solutions for this error.
  Transaction Codes: If this error occurs in a specific transaction, note the transaction code and check if there are known issues or updates related to it.
  
  By following these steps, you should be able to resolve the error and ensure that the date and time entries are valid for processing in SAP.