How To Fix CRM_ISU_PROFILE_DATA111 - Interval of profile values does not correspond

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 111

• Message text: Interval of profile values does not correspond

What causes this issue?

The time interval of the profile value does not match the interval
specified in the profile header.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing is terminated.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA111 - Interval of profile values does not correspond ?

  The SAP error message "CRM_ISU_PROFILE_DATA111: Interval of profile values does not correspond" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that there is an issue with the profile values defined for a specific object, such as a contract account or a service point, where the intervals of the profile values do not match the expected configuration.
  Cause:
  
  Incorrect Profile Configuration: The profile values defined for a specific object may not align with the expected intervals. This can happen if the intervals are overlapping or if there are gaps in the defined intervals.
  Data Inconsistency: There may be inconsistencies in the data entered for the profile values, such as incorrect start and end dates or values that do not correspond to the defined intervals.
  Missing Values: Required profile values may be missing, leading to an incomplete configuration that cannot be processed correctly.
  
  Solution:
  
  Check Profile Configuration: Review the profile configuration in the system. Ensure that the intervals for the profile values are correctly defined and do not overlap or leave gaps. You can do this by navigating to the relevant configuration settings in the SAP system.
  Validate Data Entries: Go through the data entries for the profile values and ensure that all required fields are filled out correctly. Pay special attention to the start and end dates of the intervals.
  Adjust Intervals: If you find any overlapping or incorrect intervals, adjust them to ensure they are sequential and do not conflict with each other.
  Use Transaction Codes: Utilize relevant transaction codes (such as CRMD_ORDER or ISU-specific transactions) to access and modify the profile data as needed.
  Consult Documentation: Refer to SAP documentation or help files for specific guidelines on configuring profile values in CRM ISU.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that provide fixes or additional guidance for specific issues.
  Transaction Codes: Familiarize yourself with transaction codes related to CRM and ISU, such as:
  
  CRMD_ORDER for managing CRM orders.
  ISU_PROFILE for managing utility profiles.
  
  
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed. This can provide insights and solutions from other users who have faced the same error.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM and ISU for further assistance.