How To Fix CRM_ISU_PROFILE_DATA109 - From-time not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 109

• Message text: From-time not consistent

What causes this issue?

The from times of two profile values for a profile are different.
This error can, amongst other reasons, occur if you import profile
values for a profile with the profile object type <ZK>CRM Profile</> and
predefined interval lengths. In this case, all from times for the
profile values must agree.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing is terminated.

How to fix this error?

Correct the entry file if this error occurred when importing data.
Correct the value if the error occurred in an entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA109 - From-time not consistent ?

  The SAP error message CRM_ISU_PROFILE_DATA109: From-time not consistent typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that there is an inconsistency in the time data being processed, particularly with the "from-time" field in a profile or data record.
  Cause:
  
  Date/Time Format Issues: The "from-time" may not be in the expected format or may contain invalid values.
  Overlapping Time Periods: There may be overlapping time periods in the data records, where the "from-time" of one record conflicts with the "to-time" of another.
  Missing Data: Required fields for the time period may be missing or incorrectly filled.
  Data Integrity Issues: There may be issues with the underlying data integrity, such as incorrect entries in the database.
  
  Solution:
  
  Check Date/Time Format: Ensure that the "from-time" and "to-time" fields are in the correct format and contain valid values.
  Review Time Periods: Check for overlapping time periods in the records. Ensure that the "from-time" of a new record does not fall within the range of existing records.
  Validate Data Entries: Review the data entries for completeness and correctness. Ensure that all required fields are filled out properly.
  Data Correction: If you identify any inconsistencies or errors, correct them in the relevant records.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER or ISU-specific transactions) to review and correct the data.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and ISU for any specific guidelines or updates regarding this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Logs: Review transaction logs for additional context on when and why the error occurred.
  User Permissions: Ensure that the user has the necessary permissions to make changes to the records in question.
  Testing: After making corrections, test the changes in a development or quality assurance environment before applying them to production.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP directly for further assistance.