How To Fix CRM_ISU_PROFILE_DATA110 - To-time not consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 110

• Message text: To-time not consistent

What causes this issue?

The to-times of two profile values for a profile are different.
Amongst other reasons, this error can occur if you import profile values
for a profile with the profile object type <ZK>CRM Profile</> and
predefined interval lengths. In this case, all to-times for the profile
values must agree.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing is terminated.

How to fix this error?

Correct the entry file if this error occurs when importing data.
Correct the value if the error occurs in an entry.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA110 - To-time not consistent ?

  The SAP error message CRM_ISU_PROFILE_DATA110: "To-time not consistent" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU) when there is an inconsistency in the time data being processed. This error often arises when the "to-time" value is earlier than the "from-time" value in a time-dependent data record, such as a service order, contract, or billing document.
  Cause:
  
  Incorrect Time Entries: The most common cause is that the "to-time" field has been entered with a value that is earlier than the "from-time" field.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies in the time data.
  User Input Errors: Manual entry errors during data input can lead to this inconsistency.
  System Configuration Issues: There may be configuration settings that are not aligned with the expected time data formats.
  
  Solution:
  
  Check Time Entries: Review the records where the error occurred. Ensure that the "from-time" and "to-time" values are correctly set. The "to-time" should always be greater than or equal to the "from-time".
  Correct Data: If you find any inconsistencies, correct the time entries in the relevant transaction or data record.
  Data Validation: Implement validation checks in your data entry processes to prevent this error from occurring in the future.
  Review Migration Processes: If the error is related to data migration, review the migration scripts or processes to ensure that they correctly handle time data.
  Consult Documentation: Refer to SAP documentation or notes related to the specific transaction or module you are working with for any additional guidance or known issues.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may need to look at specific transaction codes related to CRM or ISU, such as CRMD_ORDER, ISU_BILLING, etc.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error message number in the SAP Support Portal.
  User Forums: Consider checking SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.