How To Fix CRM_ISU_PROFILE_DATA112 - Times for profile values overlap

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 112

• Message text: Times for profile values overlap

What causes this issue?

The entries for the date and time of a profile value overlap the
interval that was specified for another profile value.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

Processing is terminated.

How to fix this error?

Correct the data.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA112 - Times for profile values overlap ?

  The SAP error message CRM_ISU_PROFILE_DATA112 indicates that there is an overlap in the time intervals for profile values in the SAP Customer Relationship Management (CRM) system, specifically in the context of the Industry Solution for Utilities (ISU). This error typically arises when you are trying to create or modify a profile (such as a billing or consumption profile) and the time periods defined for the profile values conflict with each other.
  Cause:
  The error occurs due to the following reasons:
  
  Overlapping Time Intervals: Two or more profile values have been defined with overlapping start and end dates. For example, if one profile value is set from January 1 to January 31 and another is set from January 15 to February 15, this will trigger the error.
  Incorrect Data Entry: During data entry, the user may inadvertently enter overlapping dates for different profile values.
  Data Migration Issues: If data has been migrated from another system, it may contain overlapping time intervals that were not properly validated.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Review Profile Values: Check the profile values that you are trying to create or modify. Look for any overlapping time intervals.
  Adjust Time Intervals: Modify the start and end dates of the profile values to ensure that they do not overlap. Each profile value should have a unique time period.
  Delete or Archive Conflicting Entries: If there are existing profile values that are no longer needed, consider deleting or archiving them to eliminate the overlap.
  Validation: Implement validation checks in your data entry process to prevent overlapping time intervals in the future.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing profile values in CRM ISU.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER or ISU related transactions to access and modify the profile data.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error.
  User Roles and Authorizations: Ensure that you have the necessary permissions to modify profile values in the system.
  Testing: After making changes, test the profile creation or modification process to ensure that the error no longer occurs.
  
  By following these steps, you should be able to resolve the CRM_ISU_PROFILE_DATA112 error and successfully manage your profile values in SAP.