How To Fix CRM_ISU_PROFILE_DATA114 - The values for profile &1 could not be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 114

• Message text: The values for profile &1 could not be saved

What causes this issue?

An error occurred in the IS-U/EDM system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA114 - The values for profile &1 could not be saved ?

  The SAP error message CRM_ISU_PROFILE_DATA114 indicates that there was an issue saving the values for a specific profile in the SAP Customer Relationship Management (CRM) system, particularly in the context of Utilities (ISU). This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Data Validation Issues: The data being entered may not meet the required validation rules. This could include incorrect formats, missing mandatory fields, or values that are out of the allowed range.
  
  
  Authorization Issues: The user may not have the necessary permissions to save changes to the profile. This can happen if the user role does not include the required authorizations.
  
  
  Technical Issues: There may be underlying technical issues such as database locks, system performance problems, or issues with the application server.
  
  
  Profile Configuration: The profile itself may be incorrectly configured or may have been set to a status that does not allow changes (e.g., locked or inactive).
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard saving process.
  
  
  Solutions:
  
  
  Check Data Input: Review the data being entered for the profile. Ensure that all mandatory fields are filled out correctly and that the data adheres to the expected formats and ranges.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to modify the profile. This can be done by checking the user roles and permissions in the SAP system.
  
  
  Check for Locks: Use transaction codes like SM12 to check for any locks on the database that might be preventing the save operation. If locks are found, they may need to be released.
  
  
  Profile Status: Ensure that the profile is in a status that allows changes. If the profile is locked or inactive, it may need to be unlocked or activated.
  
  
  Debugging: If the issue persists, consider debugging the process to identify any custom code or enhancements that may be causing the problem. This may require the assistance of a developer.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP Support for further assistance. Provide them with the error message details and any relevant context to expedite the troubleshooting process.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may be involved in profile management.
  Documentation: Review SAP documentation related to CRM and ISU for best practices in profile management and data entry.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.