How To Fix CRM_ISU_PROFILE_DATA107 - Profile header with number &1 could not be read

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_PROFILE_DATA - Consumption Object - Profile Data in CRM

• Message number: 107

• Message text: Profile header with number &1 could not be read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_PROFILE_DATA107 - Profile header with number &1 could not be read ?

  The SAP error message "CRM_ISU_PROFILE_DATA107: Profile header with number &1 could not be read" typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that the system is unable to retrieve the profile header data for a specific profile number.
  Causes:
  
  Profile Does Not Exist: The profile number specified in the error message may not exist in the database.
  Authorization Issues: The user may not have the necessary authorizations to access the profile data.
  Data Corruption: There may be issues with the database or data corruption that prevents the profile from being read.
  Configuration Issues: Incorrect configuration settings in the CRM or ISU module may lead to this error.
  Transport Issues: If the profile was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Profile Existence: Verify that the profile number exists in the system. You can do this by navigating to the relevant transaction (e.g., transaction code CRMD_ORDER or ISU-specific transactions) and checking the profile data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the profile. You may need to consult with your SAP security team to verify and adjust authorizations.
  Database Consistency Check: Perform a consistency check on the database to identify and resolve any corruption issues. This may involve using transaction codes like SE14 (Database Utility) or SE11 (Data Dictionary).
  Review Configuration: Check the configuration settings related to the CRM and ISU modules to ensure they are set up correctly. This may involve reviewing customizing settings in SPRO.
  Transport Logs: If the profile was recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  Debugging: If the issue persists, consider debugging the program or transaction that is generating the error to identify the root cause.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, ISU-specific transactions, SE11 (Data Dictionary), and SE14 (Database Utility).
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM and ISU for best practices and configuration guidelines.
  
  If the issue cannot be resolved through these steps, it may be necessary to contact SAP support for further assistance.