How To Fix CRM_ISU_CUSTCHK011 - Select a view

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CUSTCHK - Messages for Customizing Comparison with ERP

• Message number: 011

• Message text: Select a view

What causes this issue?

You must select a view to execute this user command.

System Response

How to fix this error?

Select a view.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CUSTCHK011 - Select a view ?

  The SAP error message CRM_ISU_CUSTCHK011 with the description "Select a view" typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with utilities (ISU - Industry Solution for Utilities). This error usually indicates that the system requires the user to select a specific view or option before proceeding with a transaction or operation.
  Cause:
  
  Missing View Selection: The most common cause of this error is that the user has not selected a required view in the application. This could happen in various scenarios, such as when trying to access customer data, service orders, or other related transactions.
  Configuration Issues: There may be configuration settings in the CRM or ISU module that require specific views to be defined or selected.
  User Authorization: Sometimes, the user may not have the necessary authorizations to access certain views, leading to this error.
  
  Solution:
  
  Select a View: The immediate solution is to ensure that you select a view from the available options in the application. Look for dropdown menus or selection fields that allow you to choose a specific view.
  Check Configuration: If the error persists, check the configuration settings in the CRM or ISU module to ensure that the necessary views are defined and available for selection.
  User Roles and Authorizations: Verify that your user role has the necessary authorizations to access the views you are trying to select. If not, contact your system administrator to adjust your permissions.
  Consult Documentation: Refer to the SAP documentation or help files related to the specific transaction or module you are working with for additional guidance on required views.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the relevant transaction codes in SAP CRM and ISU that may be related to the error.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Community Forums: Consider visiting SAP community forums or discussion boards where other users may have encountered similar issues and shared their solutions.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to your SAP support team for further assistance.