How To Fix CRM_ISU_CUSTCHK002 - Table &1: Also enter key &2 in view &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CUSTCHK - Messages for Customizing Comparison with ERP

• Message number: 002

• Message text: Table &1: Also enter key &2 in view &4

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

You have created or changed Customizing entries for which corresponding
entries should exist in another (local) table.

How to fix this error?

Check that all relevant entries are available in both tables.
Local maintenance view: &V3&.
Local corresponding table: &V4&.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CUSTCHK002 - Table &1: Also enter key &2 in view &4 ?

  The SAP error message CRM_ISU_CUSTCHK002 typically indicates that there is a missing entry in a specific table or view that is required for the operation you are trying to perform. This error is often related to customer master data or business partner data in the context of SAP IS-U (Utilities) and CRM (Customer Relationship Management).
  Cause:
  The error message suggests that a key (key &2) is missing in a specific table (&1) or view (&4). This usually occurs when:
  
  The required data has not been maintained in the relevant table or view.
  There is a mismatch between the data being processed and the existing entries in the database.
  The configuration settings for the business partner or customer master data are incomplete.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Missing Key: Check the error message for the specific key (&2) that is mentioned. This will help you understand what data is missing.
  
  
  Check the Relevant Table/View: Use transaction codes like SE11 (Data Dictionary) to look up the table (&1) or view (&4) mentioned in the error message. This will help you understand the structure and the required fields.
  
  
  Maintain the Missing Data:
  
  If the missing key is related to a business partner or customer, navigate to the relevant transaction (e.g., BP for Business Partner) and ensure that the required data is entered.
  If the key relates to a specific configuration or master data, ensure that all necessary entries are made in the relevant tables.
  
  
  
  Consistency Check: After entering the missing data, perform a consistency check to ensure that all related data is correctly maintained.
  
  
  Testing: After making the necessary changes, re-run the transaction that triggered the error to verify that the issue has been resolved.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  BP for Business Partner maintenance.
  SE11 for Data Dictionary.
  SE16 for table data display.
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on the specific tables and views involved in your scenario.
  
  
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting the SAP Community for assistance.
  
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the CRM_ISU_CUSTCHK002 error message.