Message type: E = Error
Message class: CRM_ISU_CUSTCHK - Messages for Customizing Comparison with ERP
Message number: 010
Message text: No ERP or SAP S/4HANA Utilities is connected
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CRM_ISU_CUSTCHK010
- No ERP or SAP S/4HANA Utilities is connected ?The SAP error message CRM_ISU_CUSTCHK010 indicates that there is no connection established between the SAP Customer Relationship Management (CRM) system and the SAP ERP or SAP S/4HANA Utilities system. This error typically arises in scenarios where CRM is expected to interact with the Utilities module for customer data, billing, or service management.
Cause: Missing Configuration: The connection between CRM and ERP/SAP S/4HANA Utilities may not be properly configured. RFC Connection Issues: There may be issues with the Remote Function Call (RFC) connection that facilitates communication between the systems. System Landscape Changes: Changes in the system landscape, such as upgrades or migrations, may have disrupted the existing connections. Authorization Issues: The user may not have the necessary authorizations to access the connected systems.
Solution: Check Configuration: Ensure that the necessary configuration settings for the integration between CRM and ERP/SAP S/4HANA Utilities are correctly set up. This includes checking the logical system settings and the assignment of the logical systems
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