How To Fix CRM_ISU_CUSTCHK013 - &1 will be ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_CUSTCHK - Messages for Customizing Comparison with ERP

• Message number: 013

• Message text: &1 will be ignored

What causes this issue?

You have selected an illogical combination of parameters.

System Response

Parameter &V1& will be ignored.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_CUSTCHK013 - &1 will be ignored ?

  The SAP error message CRM_ISU_CUSTCHK013 typically relates to issues in the Customer Relationship Management (CRM) module, particularly in the context of Utilities (ISU). This error message indicates that a certain customer check has failed, and as a result, the specific entry (often a customer or business partner) will be ignored in the processing.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Missing or Incomplete Data: Required fields for the customer or business partner may be missing or incomplete.
  Inconsistent Data: There may be inconsistencies in the data related to the customer, such as incorrect status or invalid entries.
  Configuration Issues: The system configuration for customer checks may not be set up correctly, leading to the failure of the checks.
  Authorization Issues: The user may not have the necessary authorizations to perform the action related to the customer.
  
  Solution:
  To resolve the CRM_ISU_CUSTCHK013 error, you can take the following steps:
  
  
  Check Customer Data: Review the customer or business partner data for completeness and accuracy. Ensure that all required fields are filled out correctly.
  
  
  Review Configuration Settings: Check the configuration settings related to customer checks in the CRM and ISU modules. Ensure that the settings align with your business requirements.
  
  
  Data Consistency: Use transaction codes like BP (Business Partner) to check for inconsistencies in the business partner data. Correct any discrepancies found.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to perform the actions related to the customer. You may need to consult with your SAP security team.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to CRM and ISU for any specific guidance on this error message.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of an SAP developer or consultant.
  
  
  SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant logs.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP, CRM_ORDER, and ISU related transactions for managing customer data.
  SAP Notes: Search for SAP Notes that may address this specific error message or provide additional context.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.