How To Fix CRM_ISU_GRID002 - No Grid Level Categories Found for Division Category &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ISU_GRID - Grid Data and Grid Usage Conditions

• Message number: 002

• Message text: No Grid Level Categories Found for Division Category &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISU_GRID002 - No Grid Level Categories Found for Division Category &1 ?

  The SAP error message CRM_ISU_GRID002: No Grid Level Categories Found for Division Category &1 typically occurs in the context of SAP Customer Relationship Management (CRM) and Industry Solution for Utilities (ISU). This error indicates that the system is unable to find any grid level categories associated with the specified division category.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the grid level categories have not been defined or configured for the specified division category in the system.
  Incorrect Division Category: The division category specified in the error message may not be valid or may not have any associated grid level categories.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings that prevent the system from retrieving the necessary grid level categories.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for grid level categories in the SAP system.
  Ensure that grid level categories are defined for the division category in question.
  You can check this in the SPRO transaction under the relevant configuration path for Utilities.
  
  
  
  Create or Update Grid Level Categories:
  
  If no grid level categories exist for the specified division category, you will need to create them.
  If they exist but are not correctly linked to the division category, update the configuration to ensure proper linkage.
  
  
  
  Validate Division Category:
  
  Verify that the division category you are using is correct and exists in the system.
  Check for any typos or discrepancies in the division category name.
  
  
  
  Check Master Data:
  
  Review the master data related to the grid level categories and division categories to ensure that they are correctly maintained and consistent.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring grid level categories and division categories.
  
  
  
  Testing:
  
  After making the necessary changes, test the functionality again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration), SE11 (for data dictionary), or SE16 (for table display) to investigate the issue further.
  Tables: Relevant tables may include those that store grid level categories and division categories, such as TISU_GRID_LEVEL or similar tables depending on your specific SAP version.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.