How To Fix CRM_IST_CONTRACT170 - Item number does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 170

• Message text: Item number does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT170 - Item number does not exist ?

  The SAP error message CRM_IST_CONTRACT170 with the description "Item number does not exist" typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is unable to find the specified item number in the contract or document you are trying to access or process.
  Causes:
  
  Incorrect Item Number: The item number you are trying to reference may be incorrect or mistyped.
  Item Not Created: The item may not have been created or saved in the system.
  Deleted Item: The item may have been deleted or is no longer valid in the context of the contract.
  Data Synchronization Issues: If the data is being pulled from different systems (e.g., SAP ERP), there may be synchronization issues leading to missing items.
  Authorization Issues: The user may not have the necessary permissions to view or access the item.
  
  Solutions:
  
  Verify Item Number: Double-check the item number you are entering to ensure it is correct.
  Check Contract Details: Review the contract to confirm that the item exists. You can do this by navigating to the contract in the CRM system and checking the item list.
  Create Missing Item: If the item does not exist, you may need to create it in the system.
  Check for Deletions: If the item was deleted, you may need to restore it or create a new one.
  Data Synchronization: If you suspect data synchronization issues, check the integration settings between SAP CRM and other systems (like SAP ERP) to ensure data consistency.
  User Authorization: Ensure that the user has the necessary authorizations to access the item. You may need to consult with your SAP security team to verify this.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access and manage contracts and items.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
  Consult Documentation: Refer to SAP documentation or help files for more detailed information on contract management and item handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.