How To Fix CRM_IST_CONTRACT172 - XI external ID &1 is not the same as external ID &2 in the contract

CRM_IST_CONTRACT172 - Overview

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 172

• Message text: XI external ID &1 is not the same as external ID &2 in the contract

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT172 - XI external ID &1 is not the same as external ID &2 in the contract ?

  The SAP error message CRM_IST_CONTRACT172 indicates a mismatch between two external IDs in a contract. This typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an inconsistency between the external ID that is being processed and the external ID that is stored in the contract.
  
  Cause:
  
  
  Data Mismatch: The external ID being referenced in the transaction does not match the external ID that is stored in the contract. This can happen if:
  
  The external ID was changed or updated in one place but not in the other.
  There are multiple systems or interfaces involved, and the IDs are not synchronized.
  There was a manual error in entering the external ID.
  
  
  
  Integration Issues: If the data is being transferred from another system (like an ERP system), there may be issues with the data mapping or transformation that lead to discrepancies.
  
  
  Contract Modifications: If the contract has been modified after the external ID was