How To Fix CRM_IST_CONTRACT168 - No item found with item GUID &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_IST_CONTRACT - Messages for the IST Contract

• Message number: 168

• Message text: No item found with item GUID &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_IST_CONTRACT168 - No item found with item GUID &1 ?

  The SAP error message CRM_IST_CONTRACT168 with the description "No item found with item GUID &1" typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to locate a specific item in a contract or document using the provided Global Unique Identifier (GUID).
  Cause:
  
  Incorrect GUID: The GUID provided may be incorrect or may not exist in the database.
  Data Deletion: The item associated with the GUID may have been deleted or is no longer available in the system.
  Authorization Issues: The user may not have the necessary authorizations to view the item associated with the GUID.
  Data Synchronization Issues: If the system is integrated with other systems (like ERP), there may be synchronization issues leading to discrepancies in data.
  System Configuration: There may be configuration issues in the CRM system that prevent the item from being found.
  
  Solution:
  
  Verify the GUID: Check the GUID you are using to ensure it is correct. You can do this by querying the database or using transaction codes that allow you to view contract items.
  Check Item Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the item in the CRM system to confirm whether it exists.
  Review Deletion Logs: If the item was deleted, check the deletion logs or audit trails to understand when and why it was removed.
  Authorization Check: Ensure that the user has the necessary authorizations to access the item. You may need to consult with your SAP security team.
  Data Synchronization: If the system is integrated with other systems, check for any synchronization issues. You may need to run synchronization jobs or check the middleware for errors.
  Consult Documentation: Review SAP documentation or notes related to this error message for any specific patches or updates that may address the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a bug or a deeper system issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SE11 (Data Dictionary) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to CRM_IST_CONTRACT168 in the SAP Support Portal for any known issues or fixes.
  System Logs: Check system logs (transaction SLG1) for any related error messages that might provide additional context.
  
  By following these steps, you should be able to diagnose and potentially resolve the issue related to the error message CRM_IST_CONTRACT168.