How To Fix CRM_ISM_CIC020 - Data from logical system &1 (RFC destination &2) missing

CRM_ISM_CIC020 - Overview

• Message type: E = Error

• Message class: CRM_ISM_CIC - IS-M: Integration IS-Media-CRM Interaction Center

• Message number: 020

• Message text: Data from logical system &1 (RFC destination &2) missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISM_CIC020 - Data from logical system &1 (RFC destination &2) missing ?

  The SAP error message CRM_ISM_CIC020 indicates that there is missing data from a logical system, which is identified by the logical system name (&1) and the RFC destination (&2). This error typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is trying to access data from a remote system but cannot find the required information.
  Causes:
  
  Missing Configuration: The logical system may not be properly configured in the SAP system. This could include missing entries in the relevant tables or incorrect settings in the RFC destination.
  Data Not Available: The data that the CRM system is trying to access may not exist in the remote system. This could be due to data not being replicated or synchronized properly.
  Network Issues: There may be network connectivity issues between the CRM system and the remote system, preventing data retrieval.
  Authorization Issues: The user or system may not have the necessary authorizations to