How To Fix CRM_ISM_CIC019 - Enter key date

CRM_ISM_CIC019 - Overview

• Message type: E = Error

• Message class: CRM_ISM_CIC - IS-M: Integration IS-Media-CRM Interaction Center

• Message number: 019

• Message text: Enter key date

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISM_CIC019 - Enter key date ?

  The SAP error message CRM_ISM_CIC019, which states "Enter key date," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with activities, transactions, or service requests that require a key date to be specified.
  
  Cause:
  The error is triggered when a user attempts to perform an action that requires a key date, but the key date field is either empty or not filled in correctly. The key date is essential for determining the validity or relevance of the transaction or activity being processed.
  
  Solution:
  To resolve the CRM_ISM_CIC019 error, follow these steps:
  
  
  Identify the Key Date Field: Locate the field in the transaction or activity screen where the key date is required. This is often labeled as "Key Date" or similar.
  
  
  Enter a Valid Key Date: Input a valid date in the key date field. Ensure that the date is in the correct format and falls within the acceptable range