How To Fix CRM_ISM_CIC002 - No hits for locator search

CRM_ISM_CIC002 - Overview

• Message type: E = Error

• Message class: CRM_ISM_CIC - IS-M: Integration IS-Media-CRM Interaction Center

• Message number: 002

• Message text: No hits for locator search

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ISM_CIC002 - No hits for locator search ?

  The SAP error message CRM_ISM_CIC002: No hits for locator search typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when using the Interaction Center (IC) or when performing a locator search for business partners, products, or other entities.
  
  Cause:
  The error message indicates that the system was unable to find any records that match the search criteria specified in the locator search. This can happen due to several reasons:
  
  Incorrect Search Criteria: The search parameters entered may not match any existing records in the database.
  Data Not Available: The data you are searching for may not exist in the system or may not be properly maintained.
  Authorization Issues: The user may not have the necessary authorizations to view certain records.
  System Configuration: There may be issues with the configuration of the locator search or the underlying data model.
  Indexing Issues: If the database indexes are not updated or are corrupted, it may