How To Fix CRM_ICM_UI_ACT013 - The business object you are trying to edit has been deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_ACT - ICM activity message class

• Message number: 013

• Message text: The business object you are trying to edit has been deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_ACT013 - The business object you are trying to edit has been deleted ?

  The SAP error message CRM_ICM_UI_ACT013 indicates that the business object you are trying to edit has been deleted. This error typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access or modify a business object (such as a transaction, activity, or document) that no longer exists in the database.
  Cause:
  
  Deletion of Business Object: The most common cause is that the business object was deleted by another user or through a batch job.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to discrepancies in the data.
  User Permissions: The user may not have the necessary permissions to view or edit the object, leading to confusion if the object was deleted.
  Caching Issues: Sometimes, the user interface may cache old data, leading to attempts to access objects that have been deleted.
  
  Solution:
  
  Verify Object Existence: Check the database or the relevant transaction to confirm whether the business object still exists. You can do this by using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the object.
  Check Deletion Logs: If you have access, check the deletion logs or audit trails to see if the object was deleted and by whom.
  Refresh the UI: If you suspect a caching issue, try refreshing the user interface or logging out and back into the system.
  Permissions Check: Ensure that the user has the necessary permissions to access the business object. If not, contact your system administrator to adjust the permissions.
  Recreate the Object: If the object was deleted and needs to be restored, you may need to recreate it manually if no backup or recovery option is available.
  Consult Documentation: Refer to SAP documentation or support notes related to this error for any specific patches or updates that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for the error code in the SAP Support Portal.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that may provide more context.
  User Training: Ensure that users are trained on the proper procedures for handling business objects to minimize accidental deletions.
  
  If the issue persists after trying the above solutions, it may be necessary to contact SAP support for further assistance.