How To Fix CRM_ICM_UI_ACT009 - Activity does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_UI_ACT - ICM activity message class

• Message number: 009

• Message text: Activity does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_UI_ACT009 - Activity does not exist ?

  The SAP error message "CRM_ICM_UI_ACT009 Activity does not exist" typically occurs in the SAP Customer Relationship Management (CRM) system when a user attempts to access an activity or transaction that is not available or does not exist in the system. This can happen for several reasons, and here are some common causes, potential solutions, and related information:
  Causes:
  
  Incorrect Activity ID: The user may have entered an incorrect or invalid activity ID or transaction code.
  Missing Configuration: The activity may not be configured in the system, or it may have been deleted or deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the specific activity.
  System Errors: There could be a temporary system error or inconsistency in the CRM system.
  Transport Issues: If the activity was recently transported from another system, it may not have been properly imported or activated.
  
  Solutions:
  
  Verify Activity ID: Double-check the activity ID or transaction code you are trying to access to ensure it is correct.
  Check Configuration: Consult with your SAP administrator or functional consultant to verify that the activity is configured correctly in the system.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the activity. This can be checked using transaction code SU53 or by reviewing the user's role assignments.
  System Check: If the issue persists, check for any system errors or inconsistencies. You may need to perform a system restart or check the system logs for more information.
  Transport Validation: If the activity was recently transported, ensure that the transport was successful and that all necessary objects were included and activated.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP Notes often provide patches or workarounds for known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order management.
  Documentation: Review the official SAP documentation for CRM to understand the configuration and management of activities within the system.
  Community Forums: Consider visiting SAP Community forums or other user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to engage with SAP support or your internal IT team for further assistance.