How To Fix CRM_ICM_SRC004 - Refine combined search criteria for faster response

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_SRC - Message Class for ICM Search

• Message number: 004

• Message text: Refine combined search criteria for faster response

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_SRC004 - Refine combined search criteria for faster response ?

  The SAP error message CRM_ICM_SRC004, which states "Refine combined search criteria for faster response," typically occurs in the context of the SAP Customer Relationship Management (CRM) system when a search query is too broad or complex, leading to performance issues. This message is a suggestion to refine the search criteria to improve the response time of the query.
  Cause:
  
  Broad Search Criteria: The search parameters provided are too general, resulting in a large dataset being processed.
  Complex Queries: The combination of multiple search criteria may lead to inefficient query execution.
  Data Volume: A high volume of data in the database can slow down the search process, especially if the search is not optimized.
  System Performance: The underlying system performance may be affected by other factors, such as server load or database performance.
  
  Solution:
  
  
  Refine Search Criteria:
  
  Narrow down the search parameters by adding more specific filters (e.g., date ranges, specific customer IDs, or status).
  Avoid using wildcard characters (like %) excessively, as they can lead to broader searches.
  
  
  
  Use Indexed Fields:
  
  Ensure that the fields you are searching on are indexed in the database. This can significantly improve search performance.
  
  
  
  Limit Results:
  
  If possible, limit the number of results returned by the search. This can be done by setting a maximum number of records to display.
  
  
  
  Optimize Queries:
  
  Review the search queries being executed and optimize them for better performance. This may involve working with a database administrator to analyze and improve query execution plans.
  
  
  
  Check System Performance:
  
  Monitor the system performance and check for any bottlenecks. This may involve looking at server resources, database locks, or other performance metrics.
  
  
  
  User Training:
  
  Provide training to users on how to effectively use the search functionality, including tips on how to refine their search criteria.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes or Knowledge Base Articles that may provide additional insights or patches related to this error.
  System Logs: Review system logs for any additional error messages or warnings that may provide context for the performance issues.
  Performance Tuning: Consider engaging with SAP support or a consultant for performance tuning of the CRM system if the issue persists.
  
  By following these steps, you should be able to address the CRM_ICM_SRC004 error and improve the performance of your search queries in SAP CRM.