How To Fix CRM_ICM_SRC005 - RFC for combined search failed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_SRC - Message Class for ICM Search

• Message number: 005

• Message text: RFC for combined search failed

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_SRC005 - RFC for combined search failed ?

  The SAP error message "CRM_ICM_SRC005 RFC for combined search failed" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when there is an issue with the Remote Function Call (RFC) during a combined search operation. This error can arise due to various reasons, including configuration issues, network problems, or issues with the underlying data.
  Causes:
  
  RFC Connection Issues: The RFC connection to the backend system may not be properly configured or may be down.
  Authorization Problems: The user executing the search may not have the necessary authorizations to perform the operation.
  Data Issues: There may be inconsistencies or missing data in the CRM system that prevent the search from completing successfully.
  System Performance: High load on the system or performance issues can lead to timeouts or failures in executing the RFC calls.
  Configuration Errors: Incorrect settings in the CRM system or the backend system can lead to failures in the combined search functionality.
  
  Solutions:
  
  Check RFC Connections: Verify that the RFC connections are correctly configured and that the backend system is reachable. You can use transaction SM59 to check the status of RFC connections.
  Review Authorizations: Ensure that the user has the necessary authorizations to perform the combined search. You can check user roles and authorizations in transaction SU01.
  Data Consistency Check: Perform a data consistency check to ensure that all necessary data is present and correct. This may involve checking for missing or inconsistent records in the relevant tables.
  Monitor System Performance: Use transaction ST22 to check for dumps and SM21 for system logs to identify any performance issues. If the system is under heavy load, consider optimizing performance or scheduling the search during off-peak hours.
  Check Configuration Settings: Review the configuration settings related to the combined search functionality in the CRM system. Ensure that all necessary parameters are set correctly.
  Debugging: If the issue persists, consider debugging the RFC call to identify the exact point of failure. This may require assistance from a technical consultant.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error. You can search the SAP Support Portal for notes related to "CRM_ICM_SRC005".
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM59 (RFC Destinations), SU01 (User Maintenance), ST22 (Dump Analysis), and SM21 (System Log).
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after trying the above solutions, it may be necessary to involve SAP support or a technical consultant for further investigation.