How To Fix CRM_ICM_SRC003 - Maximum response time (&1 sec) for combined search has been exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_SRC - Message Class for ICM Search

• Message number: 003

• Message text: Maximum response time (&1 sec) for combined search has been exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_SRC003 - Maximum response time (&1 sec) for combined search has been exceeded ?

  The SAP error message CRM_ICM_SRC003 indicates that the maximum response time for a combined search operation in the SAP CRM system has been exceeded. This typically occurs when a search operation takes longer than the configured threshold, which can lead to performance issues or timeouts.
  Cause:
  
  Long-running Queries: The search operation may involve complex queries that take a long time to execute, especially if the underlying database is large or not optimized.
  System Performance: The overall performance of the SAP system may be degraded due to high load, insufficient resources (CPU, memory), or other performance bottlenecks.
  Network Latency: If the system is experiencing network issues, it can lead to delays in response times.
  Configuration Settings: The maximum response time for searches may be set too low for the operations being performed.
  
  Solution:
  
  Optimize Queries: Review and optimize the search queries being executed. Ensure that indexes are properly set up on the database tables involved in the search.
  Increase Response Time Limit: If the search operations are expected to take longer, consider increasing the maximum response time limit in the system configuration. This can usually be done in the transaction code SPRO under the relevant CRM settings.
  Monitor System Performance: Use transaction codes like ST03N or ST04 to monitor system performance and identify any bottlenecks. Address any performance issues found.
  Check Network Performance: Ensure that there are no network issues affecting the response time. This can include checking for high latency or packet loss.
  Review Background Jobs: Check if there are any background jobs running that might be consuming system resources and affecting performance.
  Consult SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide guidance on performance tuning.
  
  Related Information:
  
  Transaction Codes: 
  
  SPRO - Customizing settings
  ST03N - Workload analysis
  ST04 - Database performance analysis
  
  
  SAP Notes: Search for SAP Notes related to CRM performance issues or specific to the error message CRM_ICM_SRC003.
  Performance Tuning: Consider engaging with SAP support or a consultant specializing in SAP CRM for in-depth performance tuning and optimization strategies.
  
  By addressing the underlying causes and implementing the suggested solutions, you should be able to resolve the CRM_ICM_SRC003 error and improve the performance of combined search operations in your SAP CRM system.