How To Fix CRM_ICM_SRC001 - Refine combined search criteria; more than &1 entries found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_SRC - Message Class for ICM Search

• Message number: 001

• Message text: Refine combined search criteria; more than &1 entries found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_SRC001 - Refine combined search criteria; more than &1 entries found ?

  The SAP error message CRM_ICM_SRC001 indicates that a search operation in the SAP CRM system has returned more entries than the system can handle or display. This typically occurs when a search query is too broad, resulting in a large number of records being retrieved. The message suggests that the search criteria need to be refined to narrow down the results.
  Cause:
  
  Broad Search Criteria: The search parameters used in the query are too general, leading to a high number of matching records.
  Data Volume: The underlying database may contain a large volume of records that match the search criteria.
  System Limitations: The system has a predefined limit on the number of records it can process or display at once.
  
  Solution:
  
  
  Refine Search Criteria: Modify the search parameters to be more specific. This could involve:
  
  Adding additional filters (e.g., date ranges, specific statuses, or categories).
  Using more specific keywords or identifiers.
  Limiting the search to a particular organizational unit or user.
  
  
  
  Use Advanced Search Options: If available, utilize advanced search features that allow for more detailed filtering of results.
  
  
  Check System Settings: Consult with your SAP Basis or system administrator to see if there are configurable limits on the number of records returned and whether these can be adjusted.
  
  
  Pagination: If the system supports it, implement pagination to retrieve results in smaller chunks rather than all at once.
  
  
  Review Data: If the volume of data is unexpectedly high, review the data for duplicates or unnecessary records that may need to be cleaned up.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Documentation: Refer to the SAP Help Portal for documentation on search functionalities in SAP CRM, which may provide insights into optimizing search queries.
  User Training: Ensure that users are trained on how to effectively use search functionalities within the CRM system to avoid overly broad queries.
  
  By refining the search criteria and utilizing the available tools and options, you should be able to resolve the CRM_ICM_SRC001 error and successfully retrieve the desired records.