How To Fix CRM_ICM_SRC000 -

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_SRC - Message Class for ICM Search

• Message number: 000

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_SRC000 - ?

  The SAP error message CRM_ICM_SRC000 typically relates to issues in the Internet Communication Manager (ICM) within the SAP Customer Relationship Management (CRM) system. This error can occur due to various reasons, including configuration issues, network problems, or issues with the underlying application logic.
  Cause:
  
  Configuration Issues: Incorrect settings in the ICM configuration can lead to this error. This includes settings related to HTTP/HTTPS protocols, ports, or server settings.
  Network Problems: Connectivity issues between the client and the server can trigger this error. This could be due to firewalls, proxy settings, or network outages.
  Session Management: Problems with session handling, such as expired sessions or session timeouts, can also lead to this error.
  Authorization Issues: Lack of proper authorizations for the user trying to access the CRM system can result in this error.
  Application Logic Errors: Bugs or issues in the application code that handles the request can also cause this error.
  
  Solution:
  
  Check ICM Configuration: Review the ICM settings in transaction ICM or RZ10 to ensure that they are correctly configured. Pay attention to the HTTP/HTTPS settings and ensure that the correct ports are open.
  Network Connectivity: Verify network connectivity between the client and the SAP server. Check for any firewalls or proxies that might be blocking the connection.
  Session Management: Ensure that the session is active and has not expired. If necessary, log out and log back in to refresh the session.
  User Authorizations: Check the user roles and authorizations to ensure that the user has the necessary permissions to access the CRM functionalities.
  Review Application Logs: Check the application logs (transaction SLG1) for any additional error messages or stack traces that can provide more context about the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error or provide patches or updates.
  Consult Documentation: Review the official SAP documentation for any specific configurations or settings that might be required for your version of CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM21 (System Log), SLG1 (Application Log), and RZ10 (Profile Maintenance) for troubleshooting.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the CRM_ICM_SRC000 error in your SAP system.