How To Fix CRM_ICM_REL_UI002 - Relationship '&1' was deleted in another user session

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL_UI -

• Message number: 002

• Message text: Relationship '&1' was deleted in another user session

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL_UI002 - Relationship '&1' was deleted in another user session ?

  The SAP error message CRM_ICM_REL_UI002, which states "Relationship '&1' was deleted in another user session," typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to access or modify a relationship that has been deleted or modified by another user in a different session. This can happen in collaborative environments where multiple users are working on the same data simultaneously.
  Cause:
  
  Concurrent User Activity: Another user has deleted or modified the relationship while you were still trying to access it.
  Session Timeout: If your session has been inactive for a while, it may not reflect the most current data.
  Data Consistency Issues: There may be issues with data consistency due to network problems or system errors.
  
  Solution:
  
  Refresh the Data: Try refreshing the screen or reloading the transaction to get the latest data from the database.
  Reopen the Transaction: Close the current transaction and reopen it to ensure you are working with the most up-to-date information.
  Check for Locks: If you suspect that the relationship is being accessed by another user, check for any locks on the data.
  Communicate with Team Members: If you are working in a team, communicate with other users to understand if they have made changes to the relationship.
  Error Handling: Implement error handling in your application to gracefully manage such situations, possibly by notifying users when a relationship they are trying to access has been deleted.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with relationships, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  User Authorization: Ensure that you have the necessary authorizations to view or modify the relationships in question.
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.