How To Fix CRM_ICM_REL_UI003 - Hidden Flag can only be set when logon user is responsible Employee.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REL_UI -

• Message number: 003

• Message text: Hidden Flag can only be set when logon user is responsible Employee.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REL_UI003 - Hidden Flag can only be set when logon user is responsible Employee. ?

  The SAP error message "CRM_ICM_REL_UI003 Hidden Flag can only be set when logon user is responsible Employee" typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to perform an action that requires them to be the responsible employee for a particular business object (e.g., a service request, activity, or opportunity).
  Cause:
  This error is triggered when:
  
  The user who is logged in does not have the necessary authorization or role to set the "Hidden Flag" for the object in question.
  The system is configured to allow only the responsible employee to modify certain fields or flags, and the logged-in user is not recognized as the responsible employee for that object.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorization:
  
  Ensure that the logged-in user has the appropriate roles and authorizations to act as the responsible employee for the object. This may involve checking the user's role assignments in the SAP system.
  
  
  
  Verify Responsible Employee Assignment:
  
  Confirm that the logged-in user is indeed assigned as the responsible employee for the specific business object. You can do this by checking the object details in the CRM system.
  
  
  
  Change the Responsible Employee:
  
  If the logged-in user should be the responsible employee, you may need to change the responsible employee for the object to the logged-in user. This can typically be done by an authorized user or administrator.
  
  
  
  Consult with SAP Basis or Security Team:
  
  If you are unsure about the roles and authorizations, consult with your SAP Basis or Security team to ensure that the user has the necessary permissions.
  
  
  
  Review Configuration Settings:
  
  If the issue persists, review the configuration settings in the CRM system to ensure that the rules governing the responsible employee and the hidden flag are set up correctly.
  
  
  
  Related Information:
  
  SAP Notes and Documentation: Check for any relevant SAP Notes that may address this specific error or provide additional context. SAP Notes can often provide patches or configuration changes that resolve known issues.
  User Training: Ensure that users are trained on the responsibilities and limitations of their roles within the CRM system to prevent similar issues in the future.
  System Logs: Review system logs for any additional error messages or warnings that may provide further insight into the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.