How To Fix CRM_ICM_REC_UI018 - Document could not be pasted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 018

• Message text: Document could not be pasted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI018 - Document could not be pasted ?

  The SAP error message "CRM_ICM_REC_UI018 Document could not be pasted" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) or when trying to paste documents or attachments into a CRM transaction.
  Causes:
  
  Document Format Issues: The document you are trying to paste may not be in a supported format.
  File Size Limitations: The document may exceed the maximum file size allowed for attachments in the CRM system.
  Authorization Issues: The user may not have the necessary permissions to attach documents to the specific transaction or object.
  System Configuration: There may be configuration issues in the CRM system that prevent document attachments.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  Solutions:
  
  Check Document Format: Ensure that the document you are trying to paste is in a supported format (e.g., PDF, DOCX, etc.).
  Verify File Size: Check the size of