How To Fix CRM_ICM_REC_UI017 - Filing to target folder unsuccessful

CRM_ICM_REC_UI017 - Overview

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 017

• Message text: Filing to target folder unsuccessful

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI017 - Filing to target folder unsuccessful ?

  The SAP error message "CRM_ICM_REC_UI017 Filing to target folder unsuccessful" typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when dealing with the Interaction Center (IC) and the filing of documents or records to a target folder.
  
  Cause:
  This error can be caused by several factors, including:
  
  Authorization Issues: The user may not have the necessary permissions to file documents in the specified target folder.
  Target Folder Configuration: The target folder may not be correctly configured or may not exist.
  System Errors: There could be underlying system issues, such as connectivity problems or issues with the database.
  File Size Limitations: The document being filed may exceed size limitations set in the system.
  Incorrect File Format: The file format may not be supported for filing in the target folder.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and file documents in the