How To Fix CRM_ICM_REC_UI011 - Printing completed

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 011

• Message text: Printing completed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI011 - Printing completed ?

  The SAP error message "CRM_ICM_REC_UI011 Printing completed" typically indicates that a printing process has been completed, but it may not have been successful or may have encountered issues that need to be addressed. This message is often related to the Internet Communication Manager (ICM) in SAP CRM systems, particularly when dealing with print requests.
  Possible Causes:
  
  Printer Configuration Issues: The printer may not be correctly configured in the SAP system, leading to issues with print jobs.
  Output Device Settings: The output device settings in SAP may not match the requirements for the document being printed.
  Network Issues: There may be network connectivity problems between the SAP system and the printer.
  Document Format Issues: The document format being sent to the printer may not be supported or may be corrupted.
  Authorization Issues: The user may not have the necessary authorizations to execute print jobs.
  
  Solutions:
  
  
  Check Printer Configuration:
  
  Verify that the printer is correctly configured in the SAP system (transaction SPAD).
  Ensure that the printer is active and available.
  
  
  
  Review Output Device Settings:
  
  Check the output device settings in transaction SPAD to ensure they are correctly set up for the type of document being printed.
  Make sure the correct device type is assigned.
  
  
  
  Test Network Connectivity:
  
  Ensure that the network connection between the SAP system and the printer is stable and functioning.
  You can perform a ping test to check connectivity.
  
  
  
  Check Document Format:
  
  Verify that the document format being printed is supported by the printer.
  If necessary, try printing a different document to see if the issue persists.
  
  
  
  Review User Authorizations:
  
  Check the user’s authorizations to ensure they have the necessary permissions to print documents.
  You can use transaction SU53 to analyze authorization issues.
  
  
  
  Check SAP Notes:
  
  Look for any relevant SAP Notes that may address known issues with printing in your version of SAP CRM.
  
  
  
  Consult Logs:
  
  Review the application logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration - for managing printers and output devices.
  SLG1: Application Log - for checking logs related to specific applications.
  SU53: Authorization Check - to analyze authorization issues.
  
  
  
  SAP Documentation: Refer to the official SAP Help Portal for detailed documentation on printing and output management in SAP CRM.
  
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.