How To Fix CRM_ICM_REC_UI009 - Specify number of copies for printing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 009

• Message text: Specify number of copies for printing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI009 - Specify number of copies for printing ?

  The SAP error message CRM_ICM_REC_UI009 ("Specify number of copies for printing") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to print a document (like a quotation, order, or invoice) without specifying the number of copies to be printed.
  Cause:
  The error is triggered because the system requires a specific number of copies to be defined before proceeding with the print action. This is a common requirement in many printing scenarios to ensure that the user explicitly states how many copies they want, preventing accidental printing of multiple copies.
  Solution:
  To resolve this error, follow these steps:
  
  
  Specify Number of Copies:
  
  When you initiate the print action, look for a field or option that allows you to specify the number of copies. Enter a valid number (e.g., 1, 2, 3, etc.) in that field.
  
  
  
  Check Print Settings:
  
  Ensure that your print settings are correctly configured. Sometimes, the print dialog may not display the number of copies option if the settings are not properly set.
  
  
  
  Review User Authorizations:
  
  Ensure that you have the necessary authorizations to print documents in the CRM system. Lack of permissions can sometimes lead to unexpected errors.
  
  
  
  Consult Documentation:
  
  If you are unsure where to specify the number of copies, refer to the SAP documentation or help files related to the specific transaction or print function you are using.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with the transaction codes related to printing in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, etc.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on the printing process within the CRM system to minimize errors related to printing configurations.
  
  By following these steps, you should be able to resolve the CRM_ICM_REC_UI009 error and successfully print your documents.