How To Fix CRM_ICM_REC_UI007 - Choose at least one print option

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_ICM_REC_UI - Records Management Integration

• Message number: 007

• Message text: Choose at least one print option

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_ICM_REC_UI007 - Choose at least one print option ?

  The SAP error message CRM_ICM_REC_UI007, which states "Choose at least one print option," typically occurs in the context of the SAP Customer Relationship Management (CRM) module when a user attempts to print a document or report without selecting any print options.
  Cause:
  The error is triggered when the user tries to execute a print function without specifying any print options. This could happen due to:
  
  The user not selecting any of the available print options (e.g., print preview, print directly, etc.).
  A configuration issue where the print options are not properly set up in the system.
  A user interface issue where the print options are not visible or accessible.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Select Print Options: Ensure that you select at least one print option before attempting to print. Look for checkboxes or radio buttons that allow you to specify how you want to print the document.
  
  
  Check User Permissions: Ensure that you have the necessary permissions to access the print options. Sometimes, user roles may restrict access to certain functionalities.
  
  
  Review Configuration: If you are an administrator, check the configuration settings for the print options in the CRM system. Ensure that the print layout and options are correctly defined.
  
  
  User Interface Check: If the print options are not visible, try refreshing the page or logging out and back into the system. Sometimes, UI glitches can prevent options from displaying correctly.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific CRM version you are using for any additional troubleshooting steps.
  
  
  Contact Support: If the issue persists after trying the above steps, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches or updates.
  Transaction Codes: Familiarize yourself with transaction codes related to printing in SAP CRM, such as CRMD_ORDER or CRMD_ORDERADM_H, which may help in navigating to the correct print options.
  User Training: Ensure that users are trained on how to use the print functionality within the CRM system to avoid similar issues in the future.
  
  By following these steps, you should be able to resolve the CRM_ICM_REC_UI007 error and successfully print your documents.